Privacy Policy

Last updated:

1. Introduction

Welcome to KickPilot, a product of Linkpromo Pro LLC ("we," "our," or "us"), a Wyoming limited liability company located at 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at kickpilot.app.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

  • Create an account (email address, display name)
  • Connect your Kick.com account (Kick username, channel ID, OAuth tokens)
  • Configure bot settings and preferences
  • Contact our support team

2.2 Automatically Collected Information

When you use Kickpilot, we automatically collect:

  • Device and browser information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Chat analytics (message counts, viewer statistics - anonymized)
  • Error logs and performance metrics

2.3 Third-Party Information

We receive information from Kick.com when you connect your account, including your channel information, stream status, and chat data necessary to provide our bot services.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our bot services
  • Manage your account and preferences
  • Send automated messages to your Kick channel
  • Moderate your chat according to your settings
  • Provide analytics and insights about your stream
  • Improve our services and develop new features
  • Send important service notifications
  • Respond to your support requests
  • Prevent fraud and ensure security

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Kick.com: To send messages and moderate your chat (via their API)
  • Service Providers: Cloud hosting (Firebase/Google Cloud), analytics tools
  • Legal Requirements: If required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of sensitive data (OAuth tokens, access credentials)
  • Secure HTTPS connections
  • Regular security audits and updates
  • Access controls and authentication
  • Firestore security rules and Firebase Authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Data Portability: Receive your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Disconnect your Kick account at any time

To exercise these rights, please contact us at privacy@kickpilot.app

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. Third-Party Services

Our service integrates with Kick.com and may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Kickpilot is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and stored on servers located in different countries. By using Kickpilot, you consent to such transfers. We ensure adequate safeguards are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Company: Linkpromo Pro LLC

Address: 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801

Email: privacy@kickpilot.app

Support: support@kickpilot.app

Website: https://kickpilot.app/contact

14. Additional Rights (GDPR/CCPA)

For EU Users (GDPR)

Under the General Data Protection Regulation (GDPR), you have enhanced rights including the right to lodge a complaint with your local data protection authority. The data controller is Linkpromo Pro LLC, 1309 Coffeen Ave Ste 1200, Sheridan, WY 82801, United States.

For California Users (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information. We do not sell your personal information.